This Privacy Policy explains how evip7 collects, uses, stores, shares, and protects your personal information when you access evip7.app, create an account, place wagers, or interact with our customer support team. Your privacy is fundamental to how we operate.
evip7 ("we", "us", "our", "the Platform") operates the online betting and gaming platform accessible at evip7.app. This Privacy Policy applies to all users of the Platform — including visitors who browse without registering, registered account holders, and players who actively place wagers on sports, casino games, slot gacor (high-RTP jackpot slot) titles, togel (Indonesia's traditional numbers lottery) draws, and other gaming products.
This Policy is written in plain, professional English and is designed to give you a clear, complete picture of what personal data evip7 holds about you, why we hold it, how we use it, and what rights you have in relation to it. We do not use this Policy to obscure our data practices behind impenetrable legal language — transparency is a core principle of how evip7 operates.
This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which form part of the overall agreement between you and evip7.
evip7 is the data controller in respect of all personal information collected through the evip7.app platform. As data controller, evip7 determines the purposes for which, and the means by which, your personal data is processed.
evip7 is an internationally operated online entertainment platform. All queries regarding your personal data — including access requests, correction requests, and deletion requests — should be directed to our Data Privacy team at [email protected]. We aim to acknowledge all privacy-related inquiries within 48 hours and to resolve them within 30 calendar days.
evip7 collects only the personal data that is necessary to provide you with a safe, compliant, and high-quality betting and gaming experience. The categories of data we may collect include:
| Category | Specific Data Points | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (e.g., KTP / passport number) | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, registered phone number, residential address in Indonesia (city, province) | Account communication, security alerts, promotional notifications |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit and withdrawal transaction records in IDR | Payment processing, withdrawal verification, fraud prevention, AML compliance |
| Transactional Data | Bet history, game session records, wager amounts, winnings, bonus activity | Account management, dispute resolution, responsible gaming monitoring, product improvement |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps, login history | Security monitoring, fraud detection, platform optimization |
| Usage Data | Pages visited, features accessed, time spent on platform, clickstream data, search queries within the platform | Analytics, UX improvement, personalized promotions |
| Communications Data | Live chat transcripts, support email correspondence, feedback submissions | Customer service delivery, quality assurance, dispute records |
| KYC Documents | Scanned or photographed copies of government-issued ID, selfie verification images, proof of payment method ownership | Identity verification, age verification, AML compliance, withdrawal processing |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, or health data — except where health-related information is voluntarily provided in the context of a responsible gaming self-exclusion request, in which case it is processed solely for the purpose of protecting the player.
evip7 collects personal data through the following channels:
evip7 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
evip7 uses the personal data we hold about you for the following specific purposes:
evip7 does not sell your personal data to third parties. We share personal data only in the following limited and controlled circumstances:
evip7 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention schedule is as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and identity data | Duration of account + 5 years after closure | AML/KYC regulatory obligations |
| Financial transaction records | 7 years from the date of each transaction | Financial record-keeping requirements |
| Bet and gaming history | 5 years from the date of each wagering event | Dispute resolution, responsible gaming monitoring |
| Support communications | 3 years from the date of the interaction | Quality assurance, complaint records |
| Technical and usage logs | 12 months from collection | Security monitoring, fraud detection |
| Self-exclusion records | Indefinite (or for the duration of the exclusion + 5 years) | Preventing re-registration during exclusion period |
When data reaches the end of its retention period, it is securely deleted or permanently anonymized so that it can no longer be linked to any individual.
evip7 takes the security of your personal data seriously and employs a multi-layered security architecture to protect it against unauthorized access, loss, alteration, or disclosure. Our key security measures include:
Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in risk to your rights and freedoms, evip7 will notify affected players and relevant authorities promptly and in accordance with applicable data breach notification obligations.
evip7 uses cookies and similar tracking technologies to operate the Platform effectively, enhance your user experience, and gather analytics data. The main categories of cookies we use are:
Most web browsers allow you to control your cookie preferences through their settings. You may block or delete non-essential cookies at any time; however, doing so may affect the functionality of certain features on the evip7 Platform. evip7 does not use third-party advertising cookies to build behavioral profiles for sale to advertisers.
Subject to applicable law and certain legal exemptions, you have the following rights in relation to the personal data that evip7 holds about you:
To exercise any of these rights, please contact our Data Privacy team at [email protected]. We will respond within 30 calendar days of receiving your request. In complex cases, we may extend this period by a further 30 days with prior notice.
The evip7 platform is strictly for adults. We do not knowingly collect personal data from any person under the age of 21. Our registration process includes mandatory age verification steps, and our KYC procedures require government-issued identity documents confirming that the account holder meets the 21+ age threshold.
If evip7 discovers that a registered Account belongs to a person under 21 years of age, we will immediately suspend the Account, reverse any outstanding transactions where possible, permanently delete the associated personal data (subject to any mandatory legal retention obligations), and take steps to prevent re-registration.
If you are a parent or guardian and believe that a minor in your care has registered on evip7, please contact us immediately at [email protected]. We will investigate and act on all such reports as a matter of priority.
evip7 is an internationally operated platform. This means that your personal data may be transferred to, stored in, and processed in countries other than Indonesia. Such transfers may occur, for example, when data is processed by our server infrastructure, by third-party KYC providers, or by game content providers operating in different jurisdictions.
Whenever personal data is transferred internationally, evip7 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Privacy Policy. These safeguards may include contractual data processing agreements with recipients, certification under recognized data protection frameworks, or other legally recognized transfer mechanisms.
By using the evip7 platform, you acknowledge and consent to the transfer of your personal data to countries outside Indonesia as described in this section, subject always to the security measures and safeguards described in Section 9.
evip7 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or business operations. When material changes are made, we will update the "Last Updated" date at the top of this page and, where the changes significantly affect your rights or our use of your personal data, notify you via your registered email address or an in-platform notification.
Your continued use of the evip7 platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically to stay informed. Archived versions of this Policy are available upon request.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data evip7 holds about you, please reach out through the following channels:
For responsible gaming-related data concerns — including requests to delete self-exclusion records or modify deposit limit histories — please contact our Responsible Gaming team via Live Chat for the most immediate response.
Six core principles that guide how evip7 handles your personal data every day.
Every page of evip7.app is protected by 256-bit SSL/TLS encryption, ensuring your login credentials, financial data, and personal information are fully secured in transit at all times.
evip7 does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information is used solely to operate your Account and improve your experience on the Platform.
Our multi-step KYC process — including government ID verification and payment method ownership checks — protects the entire evip7 community from fraud and ensures the 21+ age policy is rigorously enforced.
Access, correct, delete, or export your personal data at any time by contacting our Data Privacy team. We commit to acknowledging all rights requests within 48 hours and resolving them within 30 days.
evip7 follows a data minimization principle — we collect only what is genuinely necessary to operate your Account, process your transactions, and comply with our legal obligations. Nothing more.
Our Indonesian-speaking support team is available around the clock — including during Idul Fitri, Lebaran, and all national holidays — to assist with any privacy or data security concern via Live Chat or email.
Now that you understand how evip7 protects your data, explore our full range of sports betting, live casino, premium slots, and togel markets — all secured by industry-leading privacy safeguards and an IDR wallet built for Indonesian players.